Employers: FAQ

  1. What browsers are supported by this application?
  2. How do I use the Icons?
  3. I am a new user of the system, how do I navigate my way around?
  4. I am having problems logging into my account. What should I do?
  5. How do I change my account information?
  6. How do I post a job?
  7. How do I edit my job?
  8. How can I select multiple categories when posting my job?
  9. In my Job Manager, what do the Copy, Delete, Renew, De-Activate and Re-Activate buttons do?
  10. How do I create a company profile?
  11. How do I include a logo in my company profile?
  12. My Candidate Search is not limiting the results to the set of words or the phrase that I am using. What should I do?
  13. How do I get better search results?
  14. What is a Candidate Alert and how does it work?
  15. How do I modify my Candidate Alerts?
  16. How many candidates can be emailed to another recruiter at once?
  17. When will my job be live on the site?
  18. I would like to post a job that has multiple locations. Can this be done?
  19. How do I make my job confidential so that the company name does not appear on the job?
  20. I have reached my job limit, my job package has expired or I would like more access to the Candidate database. Who do I contact?
  21. My job does not appear to be getting any responses, what is wrong?
  22. How can I find out how many times job seekers are viewing my jobs and how many job seekers have applied to my job postings?
  23. I would like to add a job I am posting to the National Jobs Database, how do I do that?
  24. Are all engineering/construction contractors and subcontractors subject to the laws enforced by OFCCP?
  25. What is an eFax?
  26. I still have a question or problem not addressed here.

Answers to Frequently Asked Questions

1. What browsers are supported by this application?
Browsers that are supported are: IE Explorer 5+, Netscape 6+ , Opera 5+, Firefox 1+ and other Mozilla-based modern browsers.

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2. How do I use the Icons?

Employer Icons

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3. I am a new user of the system, how do I navigate my way around?
Use the menu on the left side of the screen.

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4. I am having problems logging into my account. What should I do?

  • If you have forgotten your password, click on: " Forgot your Login Info?"
  • If you do not yet have an account, click on " register"
  • If your account is not found, is it possible you signed in under a different user name?
  • Check to make sure you are in the right section. If you are an "Employer" you won’t be able to log into the "Job Seeker" section and vice versa.
  • "Cookies" on your computer must be enabled. If you choose to register with us, our website utilizes cookies in order to maintain your session after you have logged in to our site. Cookies are small text files that are stored on your computer's hard drive which allow sites to 'remember' users across the pages of a site and across multiple visits to a site. Your web browser is most likely set to automatically accept cookies, but you can consult your browser help file if you wish to change these settings, or click here for details regarding enabling cookies in the various browsers.

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5. How do I change my account information?
Update Profile

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6. How do I post a job?
Select the “Job Manager” on the left menu tools or under the “My Account” tab.

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7. How do I edit my job?
Within the “Job Manager” section, all posted jobs whether active, pending or inactive are listed. Find the job that you want to edit and click on the pencil icon next to that job. Make the changes you want and click on “update job.”

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8. How can I select multiple categories when posting my job?
To select multiple categories first pick a category. Then, any subsequent categories can be added by pressing the Ctrl key while clicking on those categories that you would like to select.

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9. In my Job Manager, what do the Copy, Delete, Pending, De-Activate and Activate buttons do?
If an employer wants to copy a job they have posted, they can do this by checking the "copy" job button. You can delete a job by clicking the "delete" button next to the job post. Pending jobs reside in the pending folder within the Job Manager selection. These are jobs which have never been activated. Pending jobs will be deleted from the database in 30 days if they are never activated. Click the "Activate" button next to the job you wish to activate.

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10. How do I create a company profile?
Your account profile has a section following your contact information which allows you to include a profile on your company, your company logo and your website location. Information included in this section will be available for display in your job posts. Click "Edit Profile" to access this section.

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11. How do I include a logo in my company profile?
In your account profile, the company logo box allows you to upload the logo from your computer. The logo must be smaller than 20k.

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12. My Candidate Search is not limiting the results to the set of words or the phrase that I am using. What should I do?
In your search criteria, make sure phrases are in the “phrase search” area. Phrases cannot be searched if just placed in "keywords" box.

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13. How do I get better search results?

  1. Begin your search as broadly as possible and narrow it down as you go. Select as few options as possible on the first search. You might try beginning with one or two broad keywords. For instance, instead of 'engineer, commercial, hotel', ' plus radius search of 25 miles to your zip code, begin with 'engineer' plus either a wider radius search or just select the state of interest. Run the first search. When you get an idea of the range of results, narrow your results down by running the search again in a certain city or with an additional keyword or an additional option selected. Add options one by one until you end up with the best set of results.
  2. When searching for commonly abbreviated terms, try searching for both the abbreviation and the spelled out term - for instance, 'HR' and 'Human Resources'.
  3. Try leaving out special characters and punctuation

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14. What is a Candidate Alert and how does it work?

A candidate alert notifies you when job seekers submit resumes for the site that match your search criteria. For example, after performing a resume search for all Project Manager candidates in your area, you can set up an alert that will notify you as new resumes matching the same criteria appear on the site.

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15. How do I create, edit or delete Candidate Alerts?
Go into the "candidate alert" tool and select the appropriate button next to the alert you would like to edit.

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16. How many candidates can be emailed to another person at one time?
Only a single candidate can be emailed to another individual.

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17. When will my job be live on the site?
Your job will go live immediately upon activation.

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18. I would like to post a job that has multiple locations. Can this be done?
You can select only one location for a single job post at this time.

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19. How do I make my job post confidential so that the company name does not appear on the job?
If you want all of your job posts to be confidential you can select "Confidential Company" in your profile. If you want to select only specific job posts as confidential, change the company name in those job posts to "Confidential Company."

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20. I have reached my job limit, my job package has expired or I would like more access to the Candidate database. Who do I contact?
You can purchase job posts directly online; however, if you are interested in resume searching or packages that include resume searching you must either call an account representative at 828-251-1492 or email sales@engdesignjobs.com.

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21. My job does not appear to be getting any responses, what is wrong?

  • If you have allowed candidates to apply by phone, fax, mail or email address you may be getting applies through these options.
  • Include the spelled out versions of abbreviated words and titles.
  • Make sure the job title is a common industry title and not just specific to your company.
  • Include more of the key words related to your job in your job description.
  • Tell the candidates about your company; explain why they would want to work for you, what sets your company apart, advancement potential, etc.

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22. How can I find out how many times job seekers are viewing my jobs and how many job seekers have applied to my job postings?
When you are logged in, navigate to the "Response Report" page. You can find the “Response Report” folder on the left hand navigation tools.

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23. I would like to add a job that I am posting to America's Job Bank, GoJobs.com, etc.; how do I do that?
Select that you want the job part of the National Jobs Database by clicking yes at the bottom of the job posting form.

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24. Are all construction contractors and subcontractors subject to the laws enforced by OFCCP?
All contractors and subcontractors who hold a Federal or federally-assisted construction contract in excess of $10,000 will be subject to regulatory requirements under one or more of the laws enforced by OFCCP depending upon the amount of the contract. Once it has been determined that a contractor or subcontractor is subject to OFCCP jurisdiction, the regulations implementing the civil rights requirements enforced by OFCCP apply to all of the contractor's or subcontractor's employees who are engaged in on site construction, including those construction employees who work on a non-Federal or non-federally assisted construction site.
http://www.dol.gov/esa/regs/compliance/ofccp/faqs/emprfaqs.htm

25. What is an eFax?
An eFax allows job seekers the ability to send their resume by fax while efficiently placing the resume in an email message addressed to you showing you that the resume came from ConstructionJobs.com. When we receive an eFax resume from a candidate, we will upload the resume to the appropriate eFax folder within your account as a PDF file and send a copy to you via email. The eFax number is a toll free number minimizing the expense for the job seeker. Using this service will mean no busy signals, no lost faxes and no fax machine out of paper; this makes it easier on the job seeker and you.

26. I still have a question or problem not addressed here.
Call 828-251-1492 or email info@engdesignjobs.com.

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Voice: (828)251.1492
Fax: (828)251.1424
info@engdesignjobs.com

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